Phone troubles

I was on my way home last night and called ahead to see if I should l pick up something,
line busy.
Not unusual for a home with a teenager but as I tried several more times as I picked up some milk,just in case, my imagination went into overdrive, bad overdrive.
I got home and everything was of course fine, except the phones.
I used my cell to call SBC, went through the auto bs until I spoke to a person who directed me outside to check the network interface box. I was able to get a dialtone from there once I figured out which line was which(they really should label these things better) and was instructed to take all my phones offline (4) wait 5 minutes and everything should be fine.
I did and of course it wasn't.
I called SBC back and the are coming out today between 8am and 7pm. I have to take Ghost to the vet prior to getting him fixed so I am sure I will miss them.

I hate coming home to things like that. By the time everything was taken care of I was worn out.